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恭喜chen同学被怀卡托管理学院成功录取

 

在大多数人看来,Chen Jihong几乎具备了拥有一份成功事业的所有硬件条件:青岛海洋大学计算机科学学士学位;新西兰一流商学院的管理硕士学位-主攻管理系统;国际企业的工作经验以及流利的英语。

 

以她的条件来看,任何一家在华的国际高科技企业都有理由将她视为可收纳的人才。Chen Jihong于2006年拿到新西兰怀卡托管理学院硕士学位回国后不久,美国电脑巨头惠普很快为她提供了一份在大连的工作—技术维护工程师。

 

两年后的今天,Chen Jihong作为拿到全额奖学金的博士生再次回到了大学。而她这次毅然选择回到怀卡托管理学院,她说:“我之前从没想过选择继续博士生学习,怀卡托管理学院的教授们给予我很大的支持和鼓励,所以我决定要全力以赴做到最好,完成我的学业。”

 

Chen Jihong的博士生课题是与她在惠普的工作相关的。她解释到,“在惠普我们的工作是通过电话来解决美国客户在电脑使用过程中出现的技术问题。我个人很喜欢这份工作,但对于那些没有国际企业工作经验的同事来说,他们经常会感到与美国客户沟通的困难。”

 

Chen Jihong认识到公司总要花去很大一部分财力物力对员工进行培训,但问题依旧出现。

 

Chen Jihong现在的课题研究专注于跨文化商业背景下的知识技能的建立及转化,她希望可以找到更有效的培训方法来解决出现的问题。

 

“我认为公司需要致力于以实际工作环境为基础的培训,其中还要涵盖在工作过程中可能出现的在文化方面,技术方面以及商业运作方面的各种问题,并且要传授给员工怎样将这些所学知识运用到实际工作当中去。”

 

提到她在怀卡托管理学院学到的技能,Chen Jihong说:“在新西兰学习与在中国不同。在国内的课堂上我通常都是保持沉默,而在新西兰,我要习惯在课堂上提问,并且要学会将所学的知识运用到实际的工作环境中。这是一个比较困难的过程,但现在我已经很适应这种新的环境了。”

 

Chen Jihong表示,在完成博士学位后,希望可以继续进一步地做相关的研究工作。

*附:英文原文

Chen Jihong has everything she needs for a successful career: a Bachelors degree in computer science from Qingdao Haiyang University, a Masters degree in management systems from New Zealand’s top-ranking business school, international work experience and good English.

 

She’s certainly a good prospect for any hi-tech international company operating in China, and US computer giant Hewlett Packard was quick to offer her a job in Dalian as a technical support engineer when she arrived back in China in 2006 with a Masters degree from Waikato Management School in New Zealand.

 

But two years on, Chen Jihong is back at university --  this time as a PhD student with a full scholarship. And she chose to come back to Waikato Management School. “I never dreamed I’d go on to do a PhD,” she says. “The professors at Waikato Management School gave me lots of support and encouragement, so I decided to try my best.”  

 

Chen’s PhD research topic is linked to her job at HP. “At HP, we dealt with US customers over the phone, solving technical problems for computer users,” she explains. “I really enjoyed the work, but many of my colleagues who didn’t have international experience got quite frustrated dealing with US customers.”

 

Chen found the company spent a lot of time and money on training their staff, but still there were problems.

 

Chen is now researching knowledge transfer and knowledge building in a cross-cultural business environment, and she says she hopes to find a more effective process for training staff.

 

“I think companies need to pay attention to work-based training, covering cultural, technical and business process issues, and teach staff how to apply this learning in the workplace.”

 

It’s a skill Chen learned as a student at Waikato Management School. “Studying in New Zealand is totally different to studying in China. I’m usually quiet in class, but in New Zealand, I had to get used to asking questions in class, and I had to apply what I learnt in real-world work situations. It was hard, but now I feel very comfortable dealing with new environments.”

 

Chen says she hopes to do further research when she finishes her doctorate.


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